HubNet Logistics
Glossary
The words you meet when a parcel crosses a border
How a cross-border parcel reaches you
Nine steps from checkout to your door. Tap any step for the term used at that point.
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Korea Customs Service (KCS)
Korea Customs Service · KCS · customs office · customs authorityThe government body responsible for clearing imports and exports and assessing duty. Personal customs clearance codes, one-time authentication codes and the weekly customs exchange rate all come from it.
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Waybill
waybill number · consignment note · waybillA waybill is the document recording the carriage contract between the sender and the company moving the goods. Each shipment carries a unique waybill number by which its progress is followed.
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Cargo owner
화물주 · 짐 주인 · 송하인 · 수하인 · cargo owner · shipper · consignor화주는 운송·통관을 맡기는 화물의 주인입니다. 보내는 쪽을 송하인, 받는 쪽을 수하인이라 하며, 둘을 아울러 화주라고 부릅니다.
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Freight forwarder
포워딩 · 국제물류주선업자 · 운송주선인 · 프레이트 포워더 · freight forwarder · forwarder포워더는 자기 배나 비행기 없이, 선사·항공사의 설비를 이용해 화주 대신 수출입 운송을 주선하는 회사입니다. 법에서는 국제물류주선업자라고 합니다.
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Personal customs clearance code (PCCC)
Personal customs clearance code · personal clearance code · PCCC · clearance code · customs clearance codeA 13-character code beginning with P, issued to individuals by Korea Customs. It identifies you at clearance in place of a resident registration number, and from 2026 it is used together with a one-time authentication code.
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List clearance
simplified clearance · de minimis · list clearance · thresholdA simplified route for low-value personal imports, cleared on a list of the goods rather than a full import declaration. The threshold is USD 200 from the United States and USD 150 from elsewhere.
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Clearance list received
clearance list · customs list received · list submitted · clearance list acceptedThe point at which the express operator files the manifest of goods entering under list clearance. It is the first step of clearance, and the goods may not have reached Korea yet.
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HBL (House Bill of Lading)
House B/L · HBL number · HBL · house bill of ladingA bill of lading issued by a forwarder to an individual shipper. Express and sea freight arriving from abroad is normally tracked by this number, which usually begins with H.
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MBL (Master Bill of Lading)
Master B/L · MBL number · MBL · master bill of lading · master numberA bill of lading issued by the carrier to the forwarder. It covers the consignments of many shippers at once, so an individual cannot locate their own parcel by this number.
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Cargo manifest
manifest · master manifest · house manifest · manifest amendmentThe document listing everything carried on one sailing or flight, filed with customs. It is filed both inbound and outbound, and splits into the master filed by the carrier and the house filed by the forwarder.
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Inbound cargo manifest
inbound manifest · arrival manifest · inbound cargo manifestThe list of everything loaded on an arriving vessel or aircraft, filed with customs. Nothing can be unloaded or moved into a bonded warehouse until it is accepted — due 24 hours before arrival by sea, 4 hours by air.
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Short landed
short landing · shortage · missing cargo · short landed cargoCargo listed on the manifest that did not actually arrive. It is one of the grounds for amending a manifest, filed by the party responsible for it at the customs house of arrival.
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Customs clearance
import clearance · customs clearance · clearanceThe process by which goods arriving from abroad are checked by customs and released into the country: arrival, unloading report, warehouse entry, import declaration, release, and departure from the warehouse.
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Express cargo
express clearance · express consignment · express cargo · express operatorSmall consignments carried quickly by an express operator, by air or sea, cleared through a simpler procedure than ordinary imports. Most cross-border online purchases arrive this way.
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Express operator
express carrier · express courier · express operator gradingA company registered with customs under the Customs Act to carry express consignments. Customs grades each operator and varies inspection rates accordingly, so which one carries your goods affects how fast they clear.
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Import declaration accepted
cleared · released by customs · release · import declaration acceptedThe point at which customs accepts the import declaration and the goods may enter the country. Duty and VAT are fixed here, and clearance is effectively complete.
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Bonded area
bonded warehouse · bonded area · bondedA place where goods on which duty has not yet been paid are held under customs control. Imported goods stay there until clearance is complete.
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Warehouse entry report
carry-in report · entry into bonded areaThe report telling customs that a shipment has entered a bonded warehouse. When tracking shows this, the goods are in Korea and in storage, but the import declaration has not been filed yet.
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Own bonded warehouse
self-use bonded warehouse · private bonded warehouse · own bonded storageA bonded facility a company licenses and runs for the cargo it handles itself. Korean law calls it a self-use bonded warehouse, as distinct from a commercial one that stores other parties' goods for a fee.
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Warehouse release report
carry-out report · departure from bonded areaThe report telling customs that cleared goods are leaving the bonded warehouse. It is the last step of clearance, after which the shipment passes to a domestic courier.
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Duty and VAT
import duty · customs tax · duty and VAT · duty · VATAbove the list-clearance threshold — USD 200 from the United States, USD 150 elsewhere — duty and value-added tax apply. The taxable amount is the price of the goods plus freight and insurance.
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Customs exchange rate
customs valuation rate · duty exchange rateThe rate used to convert a foreign-currency price into won when duty is assessed. Korea Customs publishes it weekly, and it applies to every import declared in that week.
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One-time authentication code
PCCC OTP · customs OTP · one-time customs code · OTP · one-time authentication codeA code Korea Customs sends by email or text for each overseas purchase — commonly called the PCCC OTP. It is entered alongside the personal customs clearance code to confirm the buyer, and took effect on 28 August 2026.
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Irregular parcel (oversized or odd-shaped)
irregular cargo · oversized parcel · odd-shaped parcel · non-standard parcelA status marked irregular means the item is over the normal parcel size or weight, or shaped so it cannot run on the standard line. Collected means picked up, line-haul means moving between hubs, delivered means handed over.
If tracking fails or clearance stalls
If the number still shows nothing, or progress has been stuck for a while, contact us. Tell us the waybill or order number and we will check it quickly.