Glossary

Bonded area

bonded warehouse

A place where goods on which duty has not yet been paid are held under customs control. Imported goods stay there until clearance is complete.

"Bonded" means the tax is held in suspense — the goods sit there in a pre-duty state. In tracking, a warehouse entry report means the shipment has arrived at a bonded warehouse; a departure report means it has cleared and left. A bonded area cannot be run by just anyone; it requires a licence from customs. HubNet Logistics holds licensed bonded areas at Incheon Port and Gimpo.

Where is your shipment now?

Enter a waybill number, an order number or an HBL number — customs and delivery are shown together.

Shipment & Order Tracking

Other terms

If tracking fails or clearance stalls

If the number still shows nothing, or progress has been stuck for a while, contact us. Tell us the waybill or order number and we will check it quickly.

Phone 02-6416-8851 Hours 09:00~18:00