Glossary

List clearance

simplified clearance · de minimis

A simplified route for low-value personal imports, cleared on a list of the goods rather than a full import declaration. The threshold is USD 200 from the United States and USD 150 from elsewhere.

It is the fastest way through customs, because there is less paperwork. Not everything qualifies. Medicines, health supplements, food, some cosmetics, alcohol, tobacco and agricultural or fishery products are excluded whatever their value and need a full import declaration. Above the threshold, or outside the list, the shipment moves to ordinary clearance and duty and VAT apply. Several parcels arriving on the same day for the same person can be added together and pushed over the limit. Goods intended for resale never qualify, at any value.

Where is your shipment now?

Enter a waybill number, an order number or an HBL number — customs and delivery are shown together.

Shipment & Order Tracking

Other terms

If tracking fails or clearance stalls

If the number still shows nothing, or progress has been stuck for a while, contact us. Tell us the waybill or order number and we will check it quickly.

Phone 02-6416-8851 Hours 09:00~18:00