Glossary

HBL (House Bill of Lading)

House B/L · HBL number

A bill of lading issued by a forwarder to an individual shipper. Express and sea freight arriving from abroad is normally tracked by this number, which usually begins with H.

Carriers do not accept consignments one at a time; they accept the consolidated load a forwarder brings. The master bill of lading covers that whole load, and the house bill covers one consignment inside it. So the number an individual uses to find their own goods is the HBL. A master number covers other people's cargo as well and cannot single yours out.

Where is your shipment now?

Enter a waybill number, an order number or an HBL number — customs and delivery are shown together.

Shipment & Order Tracking

Other terms

If tracking fails or clearance stalls

If the number still shows nothing, or progress has been stuck for a while, contact us. Tell us the waybill or order number and we will check it quickly.

Phone 02-6416-8851 Hours 09:00~18:00