Glossary

MBL (Master Bill of Lading)

Master B/L

A bill of lading issued by the carrier to the forwarder. It covers the consignments of many shippers at once, so an individual cannot locate their own parcel by this number.

It is issued for the unit that is loaded onto the ship or aircraft, and may contain hundreds of individual consignments. If the number you were given begins with H it is a house bill; otherwise it may be a master number. In that case, ask the shop or the forwarding address for the HBL.

Where is your shipment now?

Enter a waybill number, an order number or an HBL number — customs and delivery are shown together.

Shipment & Order Tracking

Other terms

If tracking fails or clearance stalls

If the number still shows nothing, or progress has been stuck for a while, contact us. Tell us the waybill or order number and we will check it quickly.

Phone 02-6416-8851 Hours 09:00~18:00