우정사업본부, 우체국 ‘우편물 도착안내서’까지 위조 ‘레터피싱 주의보’

Fake delivery notices target cross-border shoppers, who are used to receiving customs and payment messages for parcels they are already waiting for. When buyers act on these notices, the resulting flood of inquiries lands on the carrier and delays handling of genuine clearance and delivery questions. For anyone moving express parcels, this is a service-cost and trust issue, not just a consumer fraud story. Standardize the format of your own delivery notifications and publish it, so recipients can tell real from fake. State plainly that clearance never requires a personal customs code or extra payment collected by text message, and give customers a single tracking channel they can check when in doubt.