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Dedicated e-commerce clearance platform enters pilot operation, full launch due this year
2026-08-24 ·Korea Construction Economy Daily ·Views 21
The Korea Customs Service began pilot operation of its dedicated clearance platform for overseas direct purchases on 28 August 2026, with full launch scheduled before the end of the year.
From a single portal, users can issue, renew or cancel a Personal Customs Clearance Code, check one-time authentication numbers, look up and pay duties or claim refunds, and track the clearance status and history of their shipments. The declaration form itself is being reshaped for e-commerce: fields identifying the e-commerce operators involved in the transaction are added, while redundant fields are removed.
What it means for the market
Until now, "where is my parcel" was a question for the express carrier's contact centre. Once shoppers can check clearance status directly on the customs portal, the nature of the question changes — from "where is it" to "why is it held".
Service quality then comes down to how quickly a carrier can identify the reason and point the customer to the fix. That is exactly what HubNet's own screens are built for: tracking clearance errors case by case and notifying the customer immediately.
This section is written by AI from the article above and is not the company's official position. Clearance and tax outcomes differ from shipment to shipment - please confirm with your contact before acting on it.
Source · Korea Construction Economy Daily
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