택배기사 휴식과 소득 보장, ‘물류 혁신’이 해법 될까?

Debates over courier working conditions end up as two numbers for shippers: last-mile cost per parcel and delivery lead time. Added sorting staff, more rest days, or limits on late-night delivery all push rates up and stretch transit by a day around weekends and holidays. Direct-to-consumer promises built on a clean D+1 after customs clearance are the first to break. Revisit the delivery language on your storefront now. Quote a range rather than a fixed day, and publish order cut-offs ahead of Korean holidays to head off complaints. Work backwards from express arrival and clearance timing when setting dispatch schedules, and keep a second last-mile carrier qualified for peak weeks.